Tech Mahindra Walk-In For Any Graduate | Interview Date: 29th January 2021

Tech Mahindra Walk-In For Any Graduate | Customer Service Associate

Tech Mahindra Walk-In For Any Graduate. The company is recruiting engineers, the eligible candidates must apply for this job. The job description for the jobs has been provided below for the Tech Mahindra Ltd Recruiting Any Graduate.

About Tech Mahindra Ltd

Tech Mahindra Limited is an Indian multinational technology company, providing information technology (IT) and business process outsourcing (BPO) services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.

Tech Mahindra Walk-In For Any Graduate

Positions – Customer Service Associate

Job Description

Tech Mahindra BPS – Pune is hiring for Premium Telecom Domain for Backend/Email Process

Responsibilities and Duties

The primary responsibilities of a Customer Service specialist would be:

  • Handling escalations and complex queries.
  • Manage large amounts of emails & chats
  • Answer calls professionally to provide information about products and services, take/ or obtain details of complaints.
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication

Key skills required:

  • Proven customer support experience or experience as a client service representative
    Excellent English communications skills
  • Ability to listen and active problem-solving skills
  • Good interpersonal skills
  • Ability to handle the pressure
  • Ability to multi-task, prioritize, and manage time effectively

Profile:- Customer Support Associates.

Interview Mode: Telephonic/ Walk-in

Educational Qualification – Any 10+2/ Graduate/Post Graduate

Experience: 1 Year BPO Exp. ( Email & Chat Process )

Salary – INR 1,80,000-2,20,000 LPA

Vacancies – 1

Location – Pune

Sources

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