TATA Walk-In For Any Graduates | Interview Date: Till 30th January 2021

TATA Walk-In For Any Graduates | Chat support Executive

TATA Walk-In For Any Graduates. The company is recruiting engineers, the eligible candidates must apply for this job. The job description for the jobs has been provided below for the TATA Recruiting Any Graduates.

About TATA

According to Wikipedia, Tata Business Support Services Ltd (Tata BSS) is a wholly-owned subsidiary of Tata Sons, providing outsourced contact centre services to large telecommunications operators, Internet service providers, DTH service providers, and online travel agencies amongst other domestic (Indian) and international clients. Tata BSS is among the third party outsourced customer service providers in India, serving domestic as well as international customers. With facilities across 21 “global delivery centres” that accommodate 23000+ employees.

TATA Walk-In For Any Graduates

Positions – Chat support Executive

Job Description

  • We Have an urgent opening for a Chat Support Process
  • Handling queries/complaints of customers and Coaches through inbound chat.
  • Ensure First Contact Resolution (FCR) while handling a customer’s issue
  • Ensure to provide the highest rate of customer satisfaction on each chat handled.
  • Achieve CSAT of 9.3 on a scale of 0-10.
  • Maintain Chat AHT of 315 sec

Educational Qualification – Any Graduate in Any Specialization

Experience – 1 – 6 Years

Salary – INR 1,50,000 – 2,50,000 P.A.

Vacancies – Not Disclosed

Location – Chennai

Interview Date and Time: 21st January – 30 January, 10.00 AM – 4.00 PM

Interview Address: RR Tower III – 5th Floor, Thiruvika Industrial Estate, Guindy, Chennai – 600032, Tamil Nadu

Sources

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