ICICI Bank Ltd Recruitment For Any Graduates | Team Lead
The ICICI Bank Ltd Recruitment For Any Graduates. The eligible candidates must apply for this job. The company is recruiting engineers. The job description for the jobs has been provided below for the ICICI Bank Ltd Hiring Any Graduates.
About ICICI Bank Ltd
ICICI Bank Limited is an Indian multinational banking and financial services company with its registered office in Vadodara, Gujarat, and corporate office in Mumbai, Maharashtra. It offers a wide range of banking products and financial services for corporate and retail customers through a variety of delivery channels and specialized subsidiaries in the areas of investment banking, life, non-life insurance, venture capital, and asset management. The bank has a network of 5,275 branches and 15,589 ATMs across India and has a presence in 17 countries.
ICICI Bank Ltd Recruitment For Any Graduates
Position – Team Lead
The profile would entail handling a set of Phone banking officers and managing team performance
A key deliverable of a Team Leader in ensuring the highest customer satisfaction through effective team management by –
- Maintaining FOCUS scores of the Team above a minimum threshold placing emphasis on delightful customer experience
- Reducing the Average call handling time of officers while ensuring minimal errors
- Providing regular feedback and coaching to the officers to ensure effective service delivery
- Managing the following parameters for effective daily operations management
Educational Qualification – Any Graduate in Any Specialization
Experience – 5 – 10 Years
Salary – INR 1,50,000 – 4,50,000 P.A.
Vacancies – Not Disclosed
Job Location – Indore, Thane, Hyderabad/Secunderabad, Chennai