GENPACT India Pvt Ltd Recruitment For Any Graduates | Technical support
GENPACT India Pvt Ltd Recruitment For Any Graduates. The eligible candidates must apply for this job. The company is recruiting graduates. The job description for the jobs has been provided below for the GENPACT India Pvt Ltd Hiring graduates.
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 90,000+ of us. From New York to New Delhi and more than 30 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working.
GENPACT India Pvt Ltd Recruitment For Any Graduates
Position – Technical support
- Answer queries, requests, and complaints through inbound/outbound calls, email and chat
Meet/ Adhere to Contractual Metrics & KRAs
- Utilizes laboratory resources to walkthrough customers and verify symptoms for Technical issues
- Validate customer entitlement, warranty and product information
- Information management between Intel database EIM and Depot database SMT (Support Management Tool) or DMS (Depot Management System)
- Ensure required information is entered into central database pertaining to customer problems or requests.
- Complete logging of contacts encountered.
Educational Qualification – Any Graduate in Any Specialization
Experience – 0 to 5 Years
Salary – INR 2,00,000 – 4,00,000 P.A.
Vacancies – Not Disclosed
Job Location: Bengaluru