Amazon Recruitment For Any Graduates | 0-5 Years | Work From Home Jobs

Amazon Recruitment For Any Graduates | Selling Partner Support Associate

Amazon Recruitment For Any Graduates. The company is recruiting engineers, the eligible candidates must apply for this job. The job description for the jobs has been provided below for the Amazon Hiring Any Graduates.

About Amazon

Amazon was founded by Jeff Bezos in Bellevue, Washington, on July 5, 1994. The company started as an online marketplace for books but expanded to sell electronics, software, video games, apparel, furniture, food, toys, and jewelry. In 2015, Amazon surpassed Walmart as the most valuable retailer in the United States by market capitalization. In 2017, Amazon acquired Whole Foods Market for US$13.4 billion, which substantially increased its footprint as a physical retailer. In 2018, Bezos announced that its two-day delivery service, Amazon Prime, had surpassed 100 million subscribers worldwide.

Amazon MEGA Recruitment For Any Graduates

Positions – Selling Partner Support Associate

Job Description-

The Selling Partner Support (SPS) Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and/or email support governed by internal service level agreements. The SPS associate will be responsible for providing timely and accurate operational support to 3rd party Sellers on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A SPS associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment. Virtual Contact Center (VCC) associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work- like environment at home location so that associates can deliver their best in terms of productivity and quality.

Roles and Responsibilities:

This includes, but is not limited to:

  • The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.

Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.

Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.

Educational Qualification – Bachelor’s Degree in any discipline with 0-10 years of experience.

Experience: 0-5 Years

Salary – INR 2,75,000 – 4,00,000 PA.

Vacancies – Not Disclosed

Location – Hyderabad

Sources

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